- Business Customer Satisfaction Index
- Abbreviation: BCSI (USPS plan to implement in 1992)
Универсальный русско-английский словарь. Академик.ру. 2011.
Business Customer Satisfaction Index
Смотреть что такое "Business Customer Satisfaction Index" в других словарях:
American Customer Satisfaction Index — The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor … Wikipedia
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
customer satisfaction — UK US noun [U] COMMERCE, MARKETING ► a measure of how happy customers feel when they do business with a company: »We have a goal of total customer satisfaction. »Green Mobile ranked highest in our survey for overall customer satisfaction. a… … Financial and business terms
Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… … Wikipedia
Business Suite — A business suite is a set of business software functions enabling the core business and business support processes inside and beyond the boundaries of an organization. The key characteristic of a business suite is the delivery of end to end… … Wikipedia
Business case — The purpose of a business case is to capture the reasoning for initiating a project or task. It is often presented in a well structured written document, but may also sometimes come in the form of a short verbal argumentation. The logic of the… … Wikipedia
Loyalty business model — The loyalty business model is a business model used in strategic management in which company resources are employed so as to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or… … Wikipedia
Ross School of Business — Stephen M. Ross School of Business Motto Leading in Thought and Action … Wikipedia
Institute of Business Consulting — The [http://www.ibconsulting.org.uk Institute of Business Consulting] (IBC)is a professional association of Management consultants in the United Kingdom. The institute was created following mergers between Institute of Management Consultancy and… … Wikipedia
Philosophy of business — The Development of management theory and philosophy considers the fundamental principles that underlie the formation and operation of a business enterprise; the nature and purpose of a business, for example, is it primarily property or a social… … Wikipedia
Comcast — Corporation Type Cross listed Public company Traded as NYSE: CCS NYSE … Wikipedia
